We all know a few bad apples can spoil the whole barrel. And never is this saying truer than when it comes to a rogue company or industry abusing its privileges, thereby inviting the government to stick its nose even further into the business of business. Think Enron, and the resulting compliance nightmare known as Sarbanes-Oxley. Or just ponder the red-tape regulation-palooza headed the mortgage industry’s way this year.
Which is why the nation’s self-employed independent contractors need to be aware of the dangerous line FedEx is walking these days. The regulatory wolf rabidly believes that when it comes to imposing new controls on American businesses, it absolutely, positively has to be there overnight. And FedEx is inviting the hairy one with big fangs in.
At issue is the difference between being a self-employed independent contractor and a company employee. Generally speaking, independent contractors perform various services for various people. Employees work directly for one company. Independent contractors pay their own taxes and provide for their own benefits, such as health insurance and retirement. Employees have taxes deducted from their paychecks and receive unemployment benefits and workers comp.
Employees cost a company more money because of this, which is why many companies choose to outsource certain services to independent contractors. For example, a business might contract out grounds-keeping to an independent lawn care service rather than hire a full-time gardener. The independent lawn care owner, providing his services to various businesses, is self-employed; the full-time gardener is an employee.
The government, especially the IRS, doesn’t much like independent contractors. If they had their way, every worker would be designated an “employee,” thus falling under more of their direct control and scrutiny.
For their part, independent contractors don’t much like government. They prefer to be, um, independent. Which is why an abuse of the independent contractor option by FedEx should be of grave concern to all true independent contractors.
At the heart of this matter is FedEx’s claim that its delivery drivers are independent contractors and not employees. This claim seems laughable on its face, even for those who aren’t familiar with the “official” definition of independent contractors. Let’s face it, the drivers drive FedEx trucks, wear FedEx uniforms and identify themselves as FedEx representatives. I mean, come on. If it walks like a duck and quacks like a duck, it’s not a gorilla, right?
But beyond this common sense surface observation, let’s look at some of what the IRS says constitutes an employee relationship, as outlined in its infamous “20 Factor Test.”
• Does the company direct when, where and how work is done?
• Are workers subjected to company-provided training?
• Are the workers’ services integrated into business operations?
• Is there a continuing relationship between the company and the worker?
• Are the workers hours or days of work dictated by the company?
• Is it full-time work?
• Does the company require the work to be done in a specific order or sequence?
• Is the worker required to provide regular written or oral reports?
• Does the worker primarily use company-provided equipment, tools, and materials?
• Does the worker provide services for several unrelated companies?
• Does the company enjoy a unilateral right to discharge a worker?
As the IRS states, “You don’t need to have all the factors in your favor to be able to treat a worker as an independent, but you are more likely to pass the common law test if the more important factors point to independence.” Unfortunately for FedEx, the Second Court of Appeals for the State of California ruled last year that FedEx failed the 20 Factor Test miserably.
Let’s just look at one, simple example here. The IRS says your worker “is probably an employee if you require him or her to follow instructions on when, where and how work is to be done.” The IRS further states that if a company determines “what gets done when, it indicates you control how the work is performed.” And the IRS considers this is “a very important factor” in determining if a worker is an employee or an independent contractor.
So let’s say FedEx promises to deliver your package by 10 a.m. on Wednesday morning. Can the FedEx driver wearing the FedEx uniform in the FedEx truck deliver your package at 3 p.m. on Thursday? Or even at noon on Wednesday? Of course not. The driver has no such flexibility, or, dare we say it, “independence.”
There’s more. Much more. Which I’ll detail in a follow-up column to this one. But for now, here’s the bottom line:
A California court ruled that FedEx drivers are employees, not independent contractors. The Appeals court said “the drivers look like FedEx employees, act like FedEx employees, are paid like FedEx employees, and receive many employee benefits.” Putting it in layman’s terms, otherwise known as plain English, the Court concluded “that if it looks like a duck, walks like a duck, swims like a duck, and quacks like a duck, it is a duck.” Now where have I heard that before?
Or putting it even more plainly, the Appeals court stated flatly, “We affirm the finding that the drivers are employees.” Period. And if FedEx continues trying to call a duck a gorilla, it will endanger the rights and prerogatives of all legitimate independent contractors.
This is not to say I agree with the government’s position on this issue. In my opinion, every worker should have the right to freely enter into whatever kind of employment relationship the worker and the employer deem acceptable to both parties with no government intrusion whatsoever. But the reality is that Big Brother already has its hooks in the employment market and there are those in Congress who would like to further put the squeeze on independent contractors.
FedEx’s abuse of the independent contractor provision will only add fuel to the regulatory fire. They should cut their losses and change their employment practices before the big, bad wolf comes for the rest of us.
Posted on March 16th, 2008 by Chuck Muth
Filed under: National

Chuck, I’m not so sure. I live in what both FedEx and UPS call a “non-guaranteed delivery area.” That means I’m way out of town. I have been guaranteed delivery by FedEx and when it didn’t show up on time and I called the company, I have been told, “Our drivers are independent contractors and he will get it there when he can.” How does THAT jive with a guarantee? And the burning question here. . . does my service cost less because they don’t have to deliver when promised? Hardy har har.
While I agree that FedEx is abusing the independent contractor provisions of the law, their drivers DO have a certain amount of flexibility that other drivers, i.e. UPS, don’t have. I have always had UPS honor their guarantees (before I lived in this particular area) or refund partial charges for late delivery. FedEx does none of it based on the fact that they’re drivers are “independent contractors” and have control of their own schedule. Or so I’ve been told.
I do not work for FedEx but have a friend that does. I sent him your article and here are a couple of his comments.
Not all FedEx drivers are independent contractors. Those that are either buy or lease their own trucks. Obviously there is a benefit for them to have the FedEx logo on their equipment and their clothing. Think Tiger Woods and Nike. Tiger has an independent contract with Nike, he is paid for specific services. He wears their “uniform”.
The example of delivery by 10am does not apply to all divisions of FedEx.
For example customers like Wal-Mart determine the delivery and pickup schedule, not FedEx and not the driver. Same is true for Lowe/s, Home Depot and many other large retailers.
The contractor has a contract for all business for his division of FedEx based on zip codes. He routes himself to give the best service he can and to meet customer needs to the best of his ability which is what will result in his receiving contin;ued support from his customer base.
The IRS has approved the FedEx contract system 3 separate times that it has been tested.
This is equally a move to make drivers employees so they can be unionized.
Now, how much will FedEx be required to reimburse the SS and meicare/aid system?
Now that I think of it, Blackwater USA has just been accused of the same avoidance technique and is under investigation by Waxman’s committee in the House of Representatives.
” We’re FEDEX, you pay the freight for our company, twice!” [you pay for shipping and also for shortages reported for SS and MC]
Anyone think the playing field is level for you and me and the rest of “them”?
I am the Operations Manager for a FedEx Ground contractor in Denver, CO. It is important to distinguish between FedEx Ground, and the other operating companies that are owned by FedEx Corporation (Express, Freight, Kinko’s, and Custom Critical, among others). Only FedEx Ground uses contractors, and all FedEx Ground drivers are contractors or employees of contractors.
When looking at FedEx Ground specifically, It is also important to distinguish between a single-van contractor (SVC), and multi-van contractors like my company. My employees are clearly employees of my company, not FedEx Ground, because they take direction from me, under a written agreement to meet certain service standards required by my customer, FedEx Ground.
SVCs own one truck and drive it themselves and, although they use the same Operating Agreement my company does, they seem to be much more likely to get operating directions directly from FedEx.
SVCs are being phased out nationally, and are already eliminated in California. MVCs are generally happy with maintaining a legitimate contractor relationship. MVCs pay all required taxes and treat their drivers as the employees they are. It would seem Chuck is chasing a problem that is going away on its own.
[…] With this year’s national day of anguish – otherwise known as Tax Day – upon us, this seems like an appropriate time to follow-up on a column I wrote a couple weeks ago about FedEx and the danger its employment practices pose for many self-employed entrepreneurs coast-to-coast. […]
[…] With this year’s national day of anguish – otherwise known as Tax Day – upon us, this seems like an appropriate time to follow-up on a column I wrote a couple weeks ago about FedEx and the danger its employment practices pose for many self-employed entrepreneurs coast-to-coast. […]
[…] With this year’s national day of anguish – otherwise known as Tax Day – upon us, this seems like an appropriate time to follow-up on a column I wrote a couple weeks ago about FedEx and the danger its employment practices pose for many self-employed entrepreneurs coast-to-coast. […]
I used to be a contractor for Fedexground and i can tell you that when i started all contractors were locked in the building and were not let out until Fedex management said so.Also i was followed on my route to see if i was wearing my Fedex uniform and had work taken from me twice by Fedex mangt,without any notice i might add! I was forced into leasing a new van when i wanted a used one so if you or anyone thinks that MVC;S are any different than SVC’S than i would like to know what med’s your on the truth is i’m not the only one this has happend to and won’t be the last so i hope EX get’s what’s coming to them and i aim to help make that happen!